Thank you for choosing For Great Mama! Here’s everything you need to know about our shipping process:

Order Processing: Orders are typically processed within 1-2 business days. Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Methods: We offer standard shipping options. Shipping times vary based on your location and the chosen shipping method. Estimated delivery within 5-7 business days.

Shipping Costs: Shipping costs are calculated at checkout based on your location and the selected shipping method.

International Shipping: We currently offer international shipping to select countries. International shipping times and costs vary. Please note that customs fees may apply and are the responsibility of the recipient.

Tracking Your Order: Once your order has shipped, you will receive an email with tracking information. You can track your order through the provided link.

Lost or Delayed Shipments: While rare, delays or loss in transit may occur. If you encounter any issues with your shipment, please contact us via the contact form here, and we will assist you in resolving the issue.

Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied, here’s our return policy:

Return Eligibility:

  • Returns are accepted within 30 days of the delivery date.
  • Items must be in their original condition, unworn, and with tags attached.

How to Initiate a Return:

  1. Contact our customer support via the contact form here to request a return authorization.
  2. Pack the item securely, include your order number, and ship it to the address provided.

Refund Process:

  • Once we receive the returned item, we will inspect it and process the refund.
  • Refunds are issued to the original payment method within 7-10 business days.

Return Shipping:

  • Customers are responsible for return shipping costs unless the return is due to a product defect or error on our part.

Exchanges: At this time, we do not offer direct exchanges. If you need a different size or product, please return the original item and place a new order.

Refund Exceptions:

  • Customized or personalized items are not eligible for refunds unless they are defective or damaged.

Refund Inquiries: If you have any questions or concerns regarding your refund, please contact us via the contact form here.

Refund Policy

We stand behind the quality of our products. If you are not satisfied with your purchase, here’s our refund policy:

Defective or Damaged Items:

  • If you receive a defective or damaged item, please contact us via contact form here within 7 days of receiving the product.
  • Provide photos of the damaged or defective item, and we will assist you in processing a replacement or refund.

Cancellations:

  • Orders can be canceled within 24 hours of purchase. Once the order is processed, it cannot be canceled.

Refund Processing Time:

  • Refunds are processed within 7-10 business days after receiving the returned item.
  • The refund will be issued to the original payment method.

Contact Us: If you have any questions or concerns regarding our shipping, return, and refund policies, please contact us via the contact form here.

Thank you for shopping with For Great Mama. Your satisfaction is our priority!